How to Apply

How to apply

Travel Insurance

Carewell
( Inbound )

Tripwell
( Outbound)

How to Apply

Claim Help

Brochures

Required Information

Provide us the following information to purchase insurance policy

  • Full Name in English
  • Date of Birth
  • Trip Information (start date/end date/destination)
  • Country of Origin
  • Contact Information in Canada (Email, phone number, full address).
    * If you don’t yet have Canadian address, you can use our office address and phone number
  • Full Name of Beneficiary
  • Relationship to your Beneficiary
  • Your residential status in Canada

Application Process in 3 Steps

1. Select your plan

Fit to your travel purpose and budget

The process will help you choose the most suitable travel insurance product for you. When in doubt, feel free to ask us for a free consultation before purchase.

2. Fill out Online application

Instant quote with a seamless application process

Go through our online application form by filling out with necessary information. It calculates exact premium to pay for you and your travel companion.

3. Pay online, E-transfer, Invoice

You’ll receive your insurance policy confirmation package via email.

Once we confirm your payment, you will receive your insurance policy documents via email. We also mail out health card with your policy document.


How do I submit a claim?

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  • For an emergency hospital admission, please contact your insurance company and report it by phone within 24 hours. Fill out a claim form and collect your original receipts issued by medical service provider. Mail them out to your insurance company’s claim department.
  • * Submitting your claim with pictures of receipts will not be acceptable.


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Is there a refund policy?

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  • A full or partial refund on your policy should comply with your insurance company’s policy wordings. Additional document to support your refund request must be fulfilled.


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